HeyWoozy

Data Deletion

Request deletion of the personal data HeyWoozy holds about you, or check the status of an existing request.

How to request deletion

HeyWoozy is an AI receptionist platform that processes messages on behalf of businesses across WhatsApp, Facebook Messenger, and Instagram Direct Messages. If you have interacted with a business that uses HeyWoozy and would like your personal data deleted, you can request deletion in either of the following ways:

  1. Remove the HeyWoozy app from your Facebook account. In Facebook, go to Settings & Privacy → Settings → Apps and Websites, find HeyWoozy, and remove it. Facebook will notify us of your request, and we will action it within 30 days. Because Facebook's notification does not always let us identify your specific records automatically, we may contact you to confirm your identity so we can locate and delete the right data.
  2. Email us directly. Send a request to info@heywoozy.com from the email address associated with your account, or include the phone number or social media handle you have used to contact a business that uses HeyWoozy. We will confirm receipt within 72 hours and action your deletion from our active systems within 30 days.

For full details on what data we hold, how long we retain it, and your rights under UK GDPR, please see our Privacy Policy.